Terms Of Service
Last updated on 23 Jan 2025
Welcome to RideFlow AI (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of RideFlow AI’s website, products, and automation services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you are using our Services on behalf of a business, you represent that you are authorized to accept these Terms on behalf of that business.
1. Use of Services
2. Subscription and Payments
3. Service Availability
4. Data and Privacy
5. Intellectual Property
6. Limitations of Liability
7. Indemnification
8. Termination
9. Changes to These Terms
10. Governing Law
11. Contact Us
1. Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, business details, and payment information when you voluntarily provide it to us. This may include when you:
Sign up for our services
Subscribe to newsletters or updates
Request a demo or support
Complete onboarding forms or booking integrations
1.2 Usage Information
We may collect information about how you use our website and services, including your IP address, browser type, device information, and pages visited. For RideFlow AI automation users, we may also log system activity (e.g., booking requests, call response times) to improve service performance.
2. How We Use Your Information
We use the collected information for purposes such as:
Providing, maintaining, and improving RideFlow AI services
Communicating with you about your account and integrations
Sending newsletters, promotional materials, and updates
Analyzing usage patterns to enhance performance and reliability
Supporting compliance, fraud prevention, and system security
3. Sharing Your Information
We do not sell or trade your personal information. We may share limited data with trusted third-party providers who help operate our services (e.g., cloud hosting, payment processors, analytics providers, SMS/voice carriers). These providers are bound to use the information only for the purpose of providing their services.
4. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website and platform. Cookies may be used for analytics, personalization, and security. You can control cookies through your browser settings, though disabling them may affect certain features.
5. Your Choices
You can manage communication preferences by unsubscribing from emails or adjusting account settings. You may also contact us to update, correct, or delete your information.
6. Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Children's Privacy
RideFlow AI is not directed toward individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us, and we will take steps to remove such data.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new practices or legal requirements. Updates will be posted on this page, and your continued use of RideFlow AI after changes are made constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: